24/7 Telephone Access

Cohen-Seltzer provides you with 24/7 telephone support. When you call our agency during normal office hours, your personally assigned support staff will assist you. After hours, help is still available. Our after-hours call center is staffed with insurance professionals, from the United States.

If you are making a claim and perhaps experiencing an emergency situation after hours, our telephone escalation procedure will make sure your call gets the attention it needs by our representative, day or night. They can escalate your call to a member of our executive committee at any time.

When you call our office after hours or on holidays, simply dial 9 to access our call center, standing by to help you all day, every day.

24/7 Online Access

Your insurance information is available to you online, from our website.

You can obtain certificates of insurance and automobile ID cards quickly and efficiently - when you need them. You can make change requests to your policy when it's convenient to you. We can even post your insurance policies online - no more bulky paper files!

HR Risk Management Assistance

Via our MyWave Portal, you have the ability to post and share documents,obtain access to benefit plan and risk management program surveys, and connect with your peers from across the country to network and share resouces. Please click here to learn more about the MyWave Portal.